Delivery

Shipping Information

How we deliver your luxury jewelry safely across Qatar and beyond.

Delivery areas

MASA works with verified sellers who arrange shipping for their orders. Most sellers offer delivery within Qatar (Doha and surrounding areas). Selected sellers may offer international shipping—check the product or store page for availability in your country.

Processing time

After you place an order, the seller typically processes and ships within 2–5 business days. You will receive confirmation and tracking details by email when your order is dispatched. High-value or custom pieces may require additional time; the seller will inform you if so.

Shipping methods

Options may include standard delivery, express shipping, and—for luxury items—insured or signature-required delivery. Exact methods and costs are shown at checkout. Sellers use reputable carriers to ensure your jewelry arrives securely.

Tracking your order

Once shipped, you can track your order from your account under Orders, or via the link in your shipping confirmation email. If you have questions about delivery, contact the seller through the order page or reach our support team.

For specific shipping questions, contact us.